Download PDF of our Program Management Services
Moving Your Implementation in the Right Direction
Capital City Technologies’ core competencies focus on project teams working on multi-year, multi-million dollar, mission-critical ERP projects. CCT’s Program Management Services can help you shape your organization, manage your project, cultivate change, and maximize the ROI of your new business processes.
Organizational Development
Helping Your Team Work More Effectively Together
When teams work effectively, they focus on business results, align their activities with the strategic intent of the organization and use the best group processes to overcome conflict and deal with resistance to change. CCT offers group process facilitation, leadership coaching, training, consulting, and teambuilding intervention techniques that will transform your group into an implementation team.
Project Management
Making MIssion-Critical Projects Successful
Capital City Technologies is recognized for its comprehensive project management services—managing ERP selections and ERP implementations in the public sector, including Federal, Department of Defense, State/Local Government, Higher Education, K-12 and Public Sector Utilities. Capital City Technologies’ PMP-certified
professionals provide successful strategies for scoping, planning, and implementing mission-critical projects.
Change Management
Addressing the Human Side of Your Implementation
Capital City Technologies is unique in our ability to complement our project management services with a powerful portfolio of change management services. Lack of change management is cited as one of the top ten reasons why implementations fail—not because of software or technical problems. We help our clients overcome resistance to change, silo effects, lack of teamwork, poor communication, poor alignment, and “politics” within the institution—the “people” aspects of an implementation that, when not managed, drive up the total costs of the project by delaying the timeline and jeopardizing the full utilization of software features.
Business Process Re-Engineering
Involving Your Key Stakeholders
Capital City Technologies follows proven processes for identifying your business processes to be mapped, mapping the processes in their current state, analyzing those processes, developing future state processes, and performing migration, implementation, and validation planning. Capital City Technologies’ involves key stakeholders and users to ensure their understanding, acceptance, and engagement in the evaluation of your business processes, which lays the foundation for a successful reengineering effort.
Ironically, the more technology we employ to make our businesses run smoother; the more our management complexities increase. Capital City Technologies’ expert program management resources can help your organization overcome implementation challenges so you can focus on your core objectives and unleash the potential of your effort by removing barriers and facilitating the most effective implementation possible.
Capital City Technologies brings:
- PMI Certified Consultants
- Custom Methodologies
- Systems Lifecycle Support
- Project Cycle Management
- Change Management Practices
- Organizational Development
- Facilitation Services
Clients who have used our Program Management services experienced:
- Smoother, easier, and faster implementation of the software.
- Lower total implementation costs.
- Less resistance to the new software and business processes.
- Fuller utilization of the software’s capabilities which has a bottom line benefit to the organization.
|
