Capital City Technologies helps public sector organizations manage their data and many peripheral areas such as:

• Server Migrations
• Data Center Consolidations
• Desktop Support
• Desktop Rollout
• Process Documentation

Key Outcomes

• Services covering all aspects of server migration including assessment, planning, logistics, staging, and equipment disposal.
• Service delivery models designed to facilitate migrations to new servers including operating system platforms (Windows and UNIX). Migrations include forklift, swing, and technology refresh.
• Assessments to determine hardware compliance with testing of applications, pilot migrations, and logistical planning for mass upgrades and functionality.
• Assessment, planning, logistics, staging, and equipment disposal featuring two approaches: manual conversions using traditional tools like SMS; and automated migration solutions that significantly reduce deployment costs. Process includes performing assessments to determine hardware compliance through functionality testing of applications, pilot migrations, and logistical planning for mass upgrades.
• On-site or off-site Tier 1 and Tier 2 support based upon service level agreements.
• Partial or complete outsourcing of Tier 1 and Tier 2 Help Desk/Call Center solutions.
• Cost savings with predictive costs and service level metrics.