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Moving Your Strategy in the Right Direction.
Capital City Technologies’ Advisory Services provide stakeholders, executive management and Program Offices with independent expert advice for successfully preparing, managing or assessing enterprise systems transformations.

Capital City Technologies’ Advisory Services are targeted to CIO, CFO and/or ERP Program Managers in any phase of the enterprise systems lifecycle—from strategy development and product selections, to post- Go Live operations and support. We offer our clients a leadership team that is comprised of former consulting firm partners, software company executives, entrepreneurs, and recognized industry thought leaders.

Strategic Planning
Improving Service and Reducing Risk and Cost
We know very little can be accomplished or done well without a plan, but in information technology, we often fail to develop and implement an ongoing strategic planning process that allows us to better align our services with the needs and expectations of our funding partners or our customers in other business units. Capital City Technologies’ Strategic Planning for Information Technology Advisory Service leads our customers through a process of defining the services to be provided, the customers to be served, the applications needed in order to provide the services, and the underlying required infrastructure. We believe effective planning and standardization will improve service and reduce risk and cost.

Organizational Change Management
Shaping a Prepared Organization
We believe there is a direct correlation between organizational change management and mission achievement. It begins with service orientation and is intended to shape the beliefs, attitudes, values and structure of organizations, allowing them to better serve their customers and better adapt to a rapidly changing industry. Capital City Technologies’ Organizational Change Management Advisory Service will help our customers develop communication plans, an optimal organizational structure, define roles and responsibilities, and develop staffing and training plans.

Acquisitions
Guiding You Through the Acquisition Process
Capital City Technologies’ Acquisitions Advisory Service can facilitate requirements gathering sessions, support required document preparation, manage vendor selection processes and support contracting. When strategic outsourcing of applications, infrastructure, or people makes sense, Capital City Technologies will guide customers through these decision processes.

Execution
Ensuring That Management is No Accident
Once strategic plans are set and services and customers are clear, Program Management, the management of a service over time, will identify, manage and execute one or more projects to implement change to a service. Capital City Technologies can help customers establish internal program management offices, or can provide that service directly to its customers. Capital City Technologies can also provide project management and strategic staffing to support projects.

One area often neglected by Information Technology Management consultants is post project completion or “steady state” Information Technology Service Management (ITSM). Effective service management does not happen by accident—it begins with effective strategic planning, organizational change management, the right acquisitions and the effective execution of program and project plans. Capital City Technologies can assist customers with the development and implementation of an effective ITSM plan.

Assessment
Feeding the Planning Cycle
Often, our initial engagement with a customer is for an assessment of some strategy or operational component, but assessment is also a quality assurance step. When the execution of a plan is completed, an assessment should be conducted to insure that the expected benefits are enjoyed. This Advisory Service is cyclical. Output from an assessment feeds back into the planning process. Capital City Technologies can provide customers with effectiveness and efficiency assessments of Information Technology management plans and operations.