Enterprise System transformations are very different from traditional applications implementations. Their failures are mainly due to the lack of proper understanding and management of all the critical interdependencies between the elements of these solutions. The benefits of vendor-provided integration result in tight interdependencies between all solution components such as embedded best practice business processes, application configuration, data management, security profiles, and technology infrastructure. Equally important are the organizational requirements for staff readiness and potential reassignment of organizational roles and responsibilities involved in any Enterprise System implementation.

Capital City Technologies experts have a deep understanding of these critical interdependencies. Each expert brings over a decade of hands-on experience managing transformations from multiple perspectives and roles-- as clients, as consultants and as forensics experts:

• As clients, they have gained an understanding of the internal pressures and challenges of such business transformations including adapting to COTS-based solutions from highly customized internal legacy solutions.
• As consultants, they have experienced the often conflicting finely defined contractual arrangements with the client’s expectations of the consulting organizations services, the COTS product functionality and their vendors’ support and development organizations.
• Analyzing failed implementations, they have learned to identify patterns for success and the associated anti-patterns that cause program failures.

We believe that our skills and experience are our key differentiator. Our in-depth understanding of the critical interdependencies of implementation projects, combined with the experience gained from this unique multidimensional perspective, allows us to provide our clients with pragmatic, actionable and effective advice that is appropriate to the specific situation.

• Vision
  Capital City Technologies strives to be the most trusted provider of public sector consulting services in the industry. We will deliver maximum value to our clients and partners. We hire, develop, and retain talented individuals who want to be part of a great place to work, where contributions to superior financial results are recognized and rewarded.

• Mission Statement
• Capital City Technologies will help Government improve business operations through:
  • Maintaining a disciplined focus on Government
  • Treating recruitment and retention of professionals as paramount
  • Maintaining a “cooperative” structure that is rewarding and attractive to all employees
  • Distributing responsibility and decision making
  • Encouraging aggressive and thoughtful risk-taking

• Values
  The values that are fundamental to our Company's success are:
• People
  Our people are our vital resource. We value skill, knowledge, imagination, enthusiasm, integrity, and commitment. We strive to provide an environment that attracts highly qualified personnel and offers the satisfaction of working in a challenging and successful
• Teamwork
  We are bound together as a team by trust, common goals, and mutual respect. We bring our individual talents together to provide the overall capabilities needed to serve our clients. We know that when the team wins, we all win.
• Service
  We exist to serve our clients. We exert every effort to provide services of superior quality, on time, and within budget. Our organization must always be prepared to respond quickly to whatever tasks our clients require of us. We treat assignments from clients as expressions of trust, and we will not let our clients down.
• End User Focus
  The key to operational performance is people, and we have sincere empathy for the individuals who operate and maintain complex technical systems and equipment. We strive to help end users achieve improved systems performance and to contribute to jobs that are more secure, rewarding, and enjoyable.
• Performance
  We must achieve a reasonable level of profits to finance our growth and reward our employees. This requires that we consistently perform well for our clients and manage all activities and resources wisely.
• Guiding Principles
  • Our clients are the focus of everything we do.
  • We strive for excellence in all of our efforts.
  • We are totally committed to quality and continuous improvement.
  • We must be learning continuously.
  • Work should be an enjoyable part of a well-rounded life.
  • Integrity is never compromised.
  • We believe in treating all individuals as we wish to be treated.